Clock Service

How do I reset the time for daylight savings?

When setting the clock back one hour, rotate the minute hand counterclockwise one-hour. When setting the clock ahead one hour, rotate the minute hand clockwise one-hour. When moving the hands forward, it is important to allow the clock to chime every quarter hour (1/4, ½, ¾, 1) before advancing the hands to the next quarter hour position. . DO NOT MOVE THE HANDS WHILE THE CLOCK IS CHIMING OR STRIKING. Continue reading

How to setup a grandfather clock

At the heart of every floor clock is the movement. The movement controls the hour strike, time keeping, and chime. The pendulum and weights are critical components to operation of the clock movement.

The pendulum provides the ability to regulate and adjust the time keeping. As described within these instructions, adjustments to the pendulum to achieve accurate time keeping is easily accomplished.

The three weights provide power to the hour strike (left weight), time (center weight), and chime melody (right weight). Without these weights, the clock would not operate. Each weight is different and must be properly hung from the movement (left, center, right) to ensure proper operation. Weights are hung from the movement by a cable or chain. The weights must be raised at least every 7 days or the clock will stop. Continue reading

How do you recommend that I clean and maintain my clock?

  • Wax and polish your cabinet as frequently as you would other fine furniture. Use a good furniture polish or past wax. Apply the polish to a soft cloth – do not spray or apply directly to the case. Do not use a silicone-based product.
  • Use extreme caution when cleaning the glass. Use a quality liquid non-ammonia glass cleaner. Apply the glass cleaner to a soft cloth – do not spray or apply directly to the glass.
  • It is recommended that your clock movement be oiled every two years from the date of purchase and thoroughly cleaned every five to ten years depending upon climatic conditions. Extremely dry, humid or salty air, hot or cold may necessitate more frequent servicing. Howard Miller does not recommend that you service your clock movement yourself. Contact an authorized Howard Miller Service Center. Cleaning and oiling are not covered under warranty.